Open source

Open technology councils can shape together

Councils can inspect LocalGovMail, influence its development and benefit from improvements contributed across local government.

Built for local government

Make shared learning useful

LocalGovMail is being developed with UK councils around real services and shared mailboxes. Councils can build on each other's work instead of solving the same problems alone.

Understand what you are using

Inspect how the product works and how it supports decisions.

Influence what gets built

Help shape the product around real council services and mailboxes.

Share useful improvements

Reuse learning, service patterns and technical improvements from other councils.

Ways to take part

Choose how to get involved

01

Try one mailbox

Identify where triage currently consumes staff time.

02

Share service knowledge

Help define useful categories, rules and safeguards.

03

Contribute to the product

Support improvements that other councils can reuse.

Familiar technology

Use skills your digital team may already have

LocalGovMail is built using Drupal, a technology already familiar to many council digital teams, particularly those using LocalGov Drupal.

It operates as a separate internal application, keeping it apart from the public website while allowing councils to use existing Drupal knowledge and skills.

Diagram showing a council shared mailbox feeding a separate LocalGovMail application, which connects to Azure AI and existing case systems

Get involved

Help shape LocalGovMail

Start with one shared mailbox, contribute service knowledge or help develop improvements that councils can reuse.

Please use your gov.uk address if you have one. Other email addresses are welcome too.

What would you like?

We will use your details to respond to your interest in LocalGovMail.